TRUE CAUSE TRACKING (T.C.T.)
A Leadership Development Process for Mining
TRUE CAUSE TRACKING (T.C.T.) is a process that
has been developed specifically for the mining
industry., It has been implemented in numerous
mining operations in recent years. The results have
been consistently positive, in the form of reduced
mechanical and operational delays. T.C.T. also
targets loss of process which is equipment that is
being operated at a productivity level that is less
than expected performance or rated capacity.
TRUE CAUSE TRACKING begins with the premise that
approximately 70% of all equipment delays are
preventable. "Preventable" means that people -- your
management and work force -- are either causing the
loss through their practices
(management/operational/ mechanical) or are not
taking positive actions to identify and eliminate
these losses. T.C.T. is a process that will provide
you with the skills to identify TRUE causes of these
process losses. Most importantly, T.C.T. then
establishes accountability for the development and
implementation of specific actions to eliminate or
reduce these losses.
THE THREE PHASES OF TRUE CAUSE TRACKING
TRUE CAUSE TRACKING is implemented over a period
of time. The time will vary based on size, type of
operation, and logistics of each mine. The
implementation of the T.C.T. process is accomplished
through the following three phases:
~ PHASE I ~
INTRODUCTION/DESIGN/STRUCTURE OF T.C.T.
Introduction to T.C.T. • Problem Identification
Skills Training • Design of Mine Specific T.C.T.
Format • Development of Initial True Causes •
Practice Tracking of Performance Losses
~ PHASE II ~
IMPLEMENTATION OF T.C.T.
Review of All Practice Tracking with Each Foreman •
Finalize True Cause List • Establish Performance
Improvement Goals • Let the Process Begin • T.C.T.
is Implemented for Real • Accountability for Action
Projects Aimed at Reducing True Causes is
Established. • The Initial T.C.T. Format Report is
Prepared and Distributed
~ PHASE III ~
THE PERFORMANCE IMPROVEMENT PHASE
Daily/Weekly/Monthly Review of True Causes of Lost
Performance • Evaluation of Effectiveness of Action
Projects • Did We Achieve the Desired Performance
Gains? • Development of New Actions to Further
Reduce Performance Losses • The Formal T.C.T.
Monthly Report is Generated and Distributed To All
Participants • T.C.T. Becomes an Ongoing Management
FLOW CHART SHOWING THE THREE PHASES OF T.C.T.