TRUE CAUSE TRACKING (T.C.T.) is a process that
       has been developed specifically for the mining
       industry., It has been implemented in numerous
       mining operations in recent years. The results have
       been consistently positive, in the form of reduced
       mechanical and operational delays. T.C.T. also
       targets loss of process which is equipment that is
       being operated at a productivity level that is less
       than expected performance or rated capacity.

RUE CAUSE TRACKING begins with the premise that
       approximately 70% of all equipment delays are
       preventable. "Preventable" means that people -- your
       management and work force -- are either causing the
       loss through their practices
       (management/operational/ mechanical) or are not
       taking positive actions to identify and eliminate
       these losses. T.C.T. is a process that will provide
       you with the skills to identify TRUE causes of these
       process losses. Most importantly, T.C.T. then
       establishes accountability for the development and
       implementation of specific actions to eliminate or
       reduce these losses.

TRUE CAUSE TRACKING is implemented over a period
       of time. The time will vary based on size, type of
       operation, and logistics of each mine. The
       implementation of the T.C.T. process is accomplished
       through the following three phases:

Introduction to T.C.T. • Problem Identification
       Skills Training • Design of Mine Specific T.C.T.
       Format • Development of Initial True Causes •
       Practice Tracking of Performance Losses

Review of All Practice Tracking with Each Foreman •
       Finalize True Cause List • Establish Performance
       Improvement Goals • Let the Process Begin • T.C.T.
       is Implemented for Real • Accountability for Action
       Projects Aimed at Reducing True Causes is
       Established. • The Initial T.C.T. Format Report is
       Prepared and Distributed

Daily/Weekly/Monthly Review of True Causes of Lost
       Performance • Evaluation of Effectiveness of Action
       Projects • Did We Achieve the Desired Performance
       Gains? • Development of  New Actions to Further
       Reduce Performance Losses • The Formal T.C.T.
       Monthly Report is Generated and Distributed To All
       Participants • T.C.T. Becomes an Ongoing Management
       Practice.